Explains how Pinnacle Compounds collects, uses, and protects your data.
This Privacy Notice for Pinnacle Compounds, LLC (“we,” “us,” or “our”), describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:
Questions or concerns? Reading this Privacy Notice will help you
understand your privacy rights and choices. We are responsible for making
decisions about how your personal information is processed. If you do not
agree with our policies and practices, please do not use our Services. If you
still have any questions or concerns, please contact us
at purchasing@pinnaclecompounds.com.
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information?
Some of the information may be considered “special” or “sensitive” in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.
Do we collect any information from third parties?
We do not collect any information from third parties.
How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your
information only when we have a valid legal reason to do so. Learn more about how we process your information.
In what situations and with which parties do we share personal information?
We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.
How do we keep your information safe?
We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
Learn more about how we keep your information safe.
What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.
How do you exercise your rights?
The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws. Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
8. DO WE COLLECT INFORMATION FROM MINORS?
9. WHAT ARE YOUR PRIVACY RIGHTS?
10. CONTROLS FOR DO-NOT-TRACK FEATURES
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
12. DO WE MAKE UPDATES TO THIS NOTICE?
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Sanctus Pay. You may find their privacy notice link(s) here: https://sanctuspay.com/privacy-policy/.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
In Short: We process your information to provide, improve, and administer
our Services, communicate with you, for security and fraud prevention, and
to comply with law. We process the personal information for the following
purposes listed below. We may also process your information for other
purposes only with your prior explicit consent.
We process your personal information for a variety of reasons,
depending on how you interact with our Services, including:
We may process your information so you
can create and log in to your account, as well as keep your account in
working order.
We may
process your information to respond to your inquiries and solve any
potential issues you might have with the requested service.
We may process your
information to send you details about our products and services,
changes to our terms and policies, and other similar information.
We may process your
information to fulfill and manage your orders, payments, returns, and
exchanges made through the Services.
We may process your information when
necessary to request feedback and to contact you about your use of
our Services.
We
may process the personal information you send to us for our marketing
purposes, if this is in accordance with your marketing preferences. You
can opt out of our marketing emails at any time. For more information,
see “WHAT ARE YOUR PRIVACY RIGHTS?” below.
We may process information about how
you use our Services to better understand how they are being used so
we can improve them.
We may process your information to better
understand how to provide marketing and promotional campaigns that
are most relevant to you.
We may process
your information when necessary to save or protect an individual’s
vital interest, such as to prevent harm.
In Short: We only process your personal information when we believe it is
necessary and we have a valid legal reason (i.e., legal basis) to do so under
applicable law, like with your consent, to comply with laws, to provide you
with services to enter into or fulfill our contractual obligations, to protect
your rights, or to fulfill our legitimate business interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to
explain the valid legal bases we rely on in order to process your personal
information. As such, we may rely on the following legal bases to process
your personal information:
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission
(i.e., express consent) to use your personal information for a specific
purpose, or in situations where your permission can be inferred (i.e., implied
consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law
to process your information without your consent, including, for example:
In Short: We may share information in specific situations described in this
section and/or with the following third parties.
We may need to share your personal information in the following situations:
In Short: We may use cookies and other tracking technologies to collect
and store your information.
We may use cookies and similar tracking technologies (like web beacons and
pixels) to gather information when you interact with our Services. Some
online tracking technologies help us maintain the security of our
Services and your account, prevent crashes, fix bugs, save your preferences,
and assist with basic site functions.
We also permit third parties and service providers to use online tracking
technologies on our Services for analytics and advertising, including to help
manage and display advertisements, to tailor advertisements to your
interests, or to send abandoned shopping cart reminders (depending on your
communication preferences). The third parties and service providers use
their technology to provide advertising about products and services tailored
to your interests which may appear either on our Services or on other
websites.
To the extent these online tracking technologies are deemed to be
a “sale”/”sharing” (which includes targeted advertising, as defined under the
applicable laws) under applicable US state laws, you can opt out of these
online tracking technologies by submitting a request as described below
under section “DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?”
Specific information about how we use such technologies and how you can
refuse certain cookies is set out in our Cookie Notice.
In Short: We keep your information for as long as necessary to fulfill the
purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for
the purposes set out in this Privacy Notice, unless a longer retention period is
required or permitted by law (such as tax, accounting, or other legal
requirements). No purpose in this notice will require us keeping your
personal information for longer than three (3) months past the termination of
the user’s account.
When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymize such information, or, if this is
not possible (for example, because your personal information has been
stored in backup archives), then we will securely store your personal
information and isolate it from any further processing until deletion is
possible.
In Short: We aim to protect your personal information through a system
of organizational and technical security measures.
We have implemented appropriate and reasonable technical
and organizational security measures designed to protect the security of any
personal information we process. However, despite our safeguards and
efforts to secure your information, no electronic transmission over the
Internet or information storage technology can be guaranteed to be 100%
secure, so we cannot promise or guarantee that hackers, cybercriminals, or
other unauthorized third parties will not be able to defeat our security and
improperly collect, access, steal, or modify your information. Although we will
do our best to protect your personal information, transmission of personal
information to and from our Services is at your own risk. You should only
access the Services within a secure environment.
In Short: We do not knowingly collect data from or market to minors.
Our products are labeled and sold for Research Use Only and are not
intended for human consumption. In accordance with this purpose and to
ensure safety, our website and services are not directed at children under
the age of 13. We do not knowingly collect any personal information from
children under 13.
Furthermore, we do not sell our products to minors. To
enforce this, we require users to confirm they are at least 18 years of age to
purchase from our site. By completing a purchase, you represent and warrant
that you are 18 years of age or older. We reserve the right to cancel any
transaction if we have reason to believe the purchaser is a minor or is
making a purchase on behalf of a minor.
In Short: Depending on your state of residence in the US or in some
regions, such as the European Economic Area (EEA), United Kingdom (UK),
Switzerland, and Canada, you have rights that allow you greater access to
and control over your personal information. You may review, change, or
terminate your account at any time, depending on your country, province, or
state of residence.
In some regions (like the EEA, UK, Switzerland, and Canada), you have
certain rights under applicable data protection laws. These may include the
right (i) to request access and obtain a copy of your personal information, (ii)
to request rectification or erasure; (iii) to restrict the processing of your
personal information; (iv) if applicable, to data portability; and (v) not to be
subject to automated decision-making. If a decision that produces legal or
similarly significant effects is made solely by automated means, we will
inform you, explain the main factors, and offer a simple way to request
human review. In certain circumstances, you may also have the right to
object to the processing of your personal information. You can make such a
request by contacting us by using the contact details provided in the
section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.
We will consider and act upon any request in accordance with applicable
data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully
processing your personal information, you also have the right to complain to
your Member State data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data
Protection and Information Commissioner.
Withdrawing your consent: If we are relying on your consent to process
your personal information, which may be express and/or implied consent
depending on the applicable law, you have the right to withdraw your
consent at any time. You can withdraw your consent at any time by
contacting us by using the contact details provided in the section “HOW CAN
YOU CONTACT US ABOUT THIS NOTICE?” below.
However, please note that this will not affect the lawfulness of the processing
before its withdrawal nor, when applicable law allows, will it affect the
processing of your personal information conducted in reliance on lawful
processing grounds other than consent.
Opting out of marketing and promotional communications: You can
unsubscribe from our marketing and promotional communications at any
time by clicking on the unsubscribe link in the emails that we send, or by
contacting us using the details provided in the section “HOW CAN YOU
CONTACT US ABOUT THIS NOTICE?” below. You will then be removed from the
marketing lists. However, we may still communicate with you — for example,
to send you service-related messages that are necessary for the
administration and use of your account, to respond to service requests, or for
other non-marketing purposes.
If you would at any time like to review or change the information in your
account or terminate your account, you can:
Upon your request to terminate your account, we will deactivate or delete
your account and information from our active databases. However, we may
retain some information in our files to prevent fraud, troubleshoot problems,
assist with any investigations, enforce our legal terms and/or comply with
applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept
cookies by default. If you prefer, you can usually choose to set your browser
to remove cookies and to reject cookies. If you choose to remove cookies or
reject cookies, this could affect certain features or services of our Services.
If you have questions or comments about your privacy rights, you may email
us at purchasing@pinnaclecompounds.com.
Most web browsers and some mobile operating systems and mobile
applications include a Do-Not-Track (“DNT”) feature or setting you can
activate to signal your privacy preference not to have data about your online
browsing activities monitored and collected. At this stage, no uniform
technology standard for recognizing and implementing DNT signals has
been finalized. As such, we do not currently respond to DNT browser signals
or any other mechanism that automatically communicates your choice not to
be tracked online. If a standard for online tracking is adopted that we must
follow in the future, we will inform you about that practice in a revised
version of this Privacy Notice.
California law requires us to let you know how we respond to web browser
DNT signals. Because there currently is not an industry or legal standard
for recognizing or honoring DNT signals, we do not respond to them at this
time.
In Short: If you are a resident of California, Colorado, Connecticut,
Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana,
Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee,
Texas, Utah, or Virginia, you may have the right to request access to and
receive details about the personal information we maintain about you and
how we have processed it, correct inaccuracies, get a copy of, or delete your
personal information. You may also have the right to withdraw your consent
to our processing of your personal information. These rights may be limited
in some circumstances by applicable law. More information is provided
below.
The table below shows the categories of personal information we have
collected in the past twelve (12) months. The table includes illustrative
examples of each category and does not reflect the personal information we
collect from you. For a comprehensive inventory of all personal information
we process, please refer to the section “WHAT INFORMATION DO WE
COLLECT?”
Category Examples Collected
We will use and retain the collected personal information as needed to
provide the Services or for:
Learn more about the sources of personal information we collect in “WHAT
INFORMATION DO WE COLLECT?”
Learn more about how we use your personal information in the
section, “HOW DO WE PROCESS YOUR INFORMATION?”
We may disclose your personal information with our service providers
pursuant to a written contract between us and each service provider. Learn
more about how we disclose personal information to in the section, “WHEN
AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?”
We may use your personal information for our own business purposes, such
as for undertaking internal research for technological development and
demonstration. This is not considered to be “selling” of your personal
information.
We have not disclosed, sold, or shared any personal information to third
parties for a business or commercial purpose in the preceding twelve (12)
months. We will not sell or share personal information in the future belonging
to website visitors, users, and other consumers.
You have rights under certain US state data protection laws. However, these
rights are not absolute, and in certain cases, we may decline your request as
permitted by law. These rights include:
whether or not we are processing your personal data
your personal data
inaccuracies in your personal data
the deletion of your personal data
a copy of the personal data you previously shared
with us
for exercising your rights
of the processing of your personal data if it is used
for targeted advertising (or sharing as defined under California’s
privacy law), the sale of personal data, or profiling in furtherance of
decisions that produce legal or similarly significant effects (“profiling”)
Depending upon the state where you live, you may also have the following
rights:
To exercise these rights, you can contact us by submitting a data subjectaccess request, by emailing us at purchasing@pinnaclecompounds.com, by
visiting https://pinnaclecompounds.com/contact-us/, or by referring to the
contact details at the bottom of this document.
We will honor your opt-out preferences if you enact the Global PrivacyControl (GPC) opt-out signal on your browser.
Under certain US state data protection laws, you can designate
an authorized agent to make a request on your behalf. We may deny a
request from an authorized agent that does not submit proof that they have
been validly authorized to act on your behalf in accordance with applicable
laws.
Upon receiving your request, we will need to verify your identity to
determine you are the same person about whom we have the information in
our system. We will only use personal information provided in your request to
verify your identity or authority to make the request. However, if we cannot
verify your identity from the information already maintained by us, we may
request that you provide additional information for the purposes of verifying
your identity and for security or fraud-prevention purposes.
If you submit the request through an authorized agent, we may need to
collect additional information to verify your identity before processing your
request and the agent will need to provide a written and signed permission
from you to submit such request on your behalf.
Under certain US state data protection laws, if we decline to take action
regarding your request, you may appeal our decision by emailing us
at purchasing@pinnaclecompounds.com. We will inform you in writing of any
action taken or not taken in response to the appeal, including a written
explanation of the reasons for the decisions. If your appeal is denied, you
may submit a complaint to your state attorney general.
“Financial incentive” means a program, benefit, or other offering, including
payments to consumers as compensation, for the disclosure, deletion, sale,
or sharing of personal information.
The law permits financial incentives or a price or service difference if it is
reasonably related to the value of the consumer’s data. A business must be
able to explain how the financial incentive or price or service difference is
reasonably related to the value of the consumer’s data. The explanation
must include:
We may decide to offer a “bona fide loyalty program” under Colorado law,
or a “financial incentive” under California law (e.g., price or service
difference) in exchange for the retention, sale, or sharing of a consumer’s
personal information.
If we decide to offer a financial incentive, we will notify you of such financial
incentive and explain the price difference, as well as material terms of the
financial incentive or price of service difference, including the categories of
personal information that are implicated by the financial incentive or price or
service difference.
Under California law, the value of your personal information to us is related
to the value of the free or discounted products or services, or other benefits
that you obtain or that are provided as part of the applicable program, less
the expense related to offering those products, services, and benefits to
program participants.
If you choose to participate in the financial incentive you can withdraw from
the financial incentive at any time by emailing us
at purchasing@pinnaclecompounds.com, by
visiting https://pinnaclecompounds.com/contact-us/, or by referring to the
contact details at the bottom of this document.
California Civil Code Section 1798.83, also known as the “Shine The
Light” law, permits our users who are California residents to request and
obtain from us, once a year and free of charge, information about categories
of personal information (if any) we disclosed to third parties for direct
marketing purposes and the names and addresses of all third parties with
which we shared personal information in the immediately preceding calendar
year. If you are a California resident and would like to make such a request,
please submit your request in writing to us by using the contact details
provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?”
In Short: Yes, we will update this notice as necessary to stay compliant with
relevant laws.
We may update this Privacy Notice from time to time. The updated version
will be indicated by an updated “Revised” date at the top of this Privacy
Notice. If we make material changes to this Privacy Notice, we may notify
you either by prominently posting a notice of such changes or by directly
sending you a notification. We encourage you to review this Privacy Notice
frequently to be informed of how we are protecting your information.
If you have questions or comments about this notice, you may email us
at purchasing@pinnaclecompounds.com or contact us by post at:
Pinnacle Compounds, LLC
3870 La Sierra Ave Unit 1073
Riverside, CA 92505
United States
Based on the applicable laws of your country or state of residence in the US,
you may have the right to request access to the personal information we
collect from you, details about how we have processed it, correct
inaccuracies, or delete your personal information. You may also have the
right to withdraw your consent to our processing of your personal
information. These rights may be limited in some circumstances by
applicable law. To request to review, update, or delete your personal
information, please fill out and submit a data subject access request.